Privacy policy

Privacy policy & GDPR - R4Y ApS

At R4Y ApS we prioritize your privacy. We take good care of your personal data and ensure that it is only used in a secure and transparent manner.

What does this policy cover?

This privacy policy explains:

- What information we collect

- Why we collect them

- How we use them

- Your rights

- How we protect your data

This policy applies to you when you use the R4Y website, monitoring solutions and related products.

By using our services, you confirm that you have read and accepted this policy.

Who is responsible?

When we mention "R4Y", "we", "us" or "our", we refer to R4Y ApS and our group companies - collectively called R4Y Group.

If you have any questions, please contact us at privacy@r4y.dk.

Our data protection principles

At R4Y:

- Do we only collect the information we need

- We give you control over your own data

- We protect your information with high security

- Are we transparent about how we use your data

- We only use your data with your consent

- We will never sell your data

- We only share data when it is necessary or agreed

- Do we inform you about significant changes

- Do we take responsibility for correct and secure data processing

What personal data do we collect?

We collect information such as:

- Name, email, phone number

- IP address and device information

- Location data (if you allow it)

- User behavior on our website

- Video recordings when using our surveillance solutions

How do we use your personal data?

We use them for:

- To deliver and improve our services

- Customer service and support

- Communication and newsletters (with consent)

- Development and analysis

- Compliance with legislation

Our commitment to communication

We will only contact you when relevant - and only with your consent. You can always opt out of communication.

Support for customers and owners

When you contact us, we register your information in order to help you in the best possible way. These are treated confidentially.

How to change your contact preferences

You can always do it:

- Unsubscribe via link in emails

- Contact us at privacy@r4y.dk

- Update your settings via your account (if applicable)

Sharing with third parties

We only share data with:

- Technical partners who host or maintain our systems

- Public authorities if required by law

We never sell your data.

Links to third-party websites

Our website may contain links to external sites. We are not responsible for their content or data protection. Please read their policy before sharing information.

Storage of your data

We store your data for as long as it is necessary for the purpose it was collected for - or as required by law. Then it is deleted or anonymized.

Your rights

You have the right to:

- Get insight into what data we hold about you

- Get data corrected or deleted

- Object to processing

- Limit treatment

- Get your data handed over

- Complaint to the Danish Data Protection Agency

Security of your data

We use encryption, access control and continuous security monitoring to protect your data.

Data transfer and processing

If your data is processed outside the EU/EEA, we ensure a high level of protection - e.g. through standard contracts and secure partners.

Children's data

Our products and services are not directed at children under the age of 13. We do not knowingly collect information from children without parental consent.

Changes to the policy

We will update this policy regularly. In case of significant changes, you will be informed.

Previous versions

If you need an earlier version of this policy, please contact us.

Contact us

If you have any questions about this privacy policy, please write to:

📧 privacy@r4y.dk

You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.

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